1. Introduction
At Waaghai, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online coding classes and services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you are a parent or guardian of a student under 18, this policy applies to your child's information as well.
2. Information We Collect
2.1 Personal Information
We collect the following types of personal information:
- For Students: Name, age, email address, phone number (if provided), learning progress, class attendance
- For Parents/Guardians: Name, email address, phone number, relationship to student, payment information
- Account Information: Username, password, account preferences
2.2 Technical Information
We automatically collect certain technical information when you use our services:
- Device information (type, model, operating system)
- Browser type and version
- IP address
- Usage data (pages visited, time spent, interactions)
- Cookies and similar tracking technologies
2.3 Educational Information
We collect information related to educational activities:
- Class attendance records
- Assignment submissions and grades
- Project work and code submissions
- Progress tracking data
- Communication with instructors
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide and maintain our coding classes, process enrollment, manage accounts, and deliver educational content
- Communication: To send important updates, class schedules, homework reminders, progress reports, and respond to inquiries
- Payment Processing: To process fees, manage billing, and handle refunds
- Personalization: To customize learning experiences based on student progress and preferences
- Parental Updates: To share progress updates and key highlights with parents as per our parental communication policy
- Improvement: To analyze usage patterns, improve our services, and develop new features
- Safety and Security: To monitor for inappropriate behavior, prevent fraud, and ensure platform security
- Legal Compliance: To comply with legal obligations and protect our rights
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Hosting our platform and databases
- Processing payments
- Sending emails and communications
- Providing analytics services
4.2 Legal Requirements
We may disclose information when required by law or in response to:
- Court orders or legal processes
- Government requests
- To protect our rights, privacy, safety, or property
- To investigate fraud or security issues
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Children's Privacy
Waaghai is committed to protecting the privacy of children:
- We collect information from children under 18 only with parental/guardian consent
- We collect only necessary information to provide educational services
- We share progress updates with parents/guardians on a weekly basis
- We do not share children's information with third parties for marketing purposes
- Parents can request to review, update, or delete their child's information at any time
6. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Secure servers and databases
- Regular security assessments and updates
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications (note: you may still receive important service-related communications)
- Data Portability: Request a copy of your data in a structured format
To exercise these rights, please contact us at contact@waaghai.com
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze how you use our platform
- Improve your experience
- Provide personalized content
You can control cookies through your browser settings. However, disabling cookies may affect certain features of our platform.
9. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
If you request deletion, we will delete or anonymize your information within a reasonable timeframe, except where retention is required by law.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.
11. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will:
- Notify you of significant changes via email or prominent notice on our platform
- Post the updated policy on our website
- Update the "Last Updated" date at the bottom of this policy
Your continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: contact@waaghai.com
- Phone: +1 800 123 456 789
- Address: Exton, PA, USA
